Think you know a legal expert when you see one?

Think again.
The way clients identify and choose between legal experts is broken, and has been for centuries. But today we're fixing it - and unlocking incredible value for law firms and clients around the world.

Far more value than anyone could have predicted in 2006 when I left the world of corporate law to pioneer a new area of scientific inquiry now known as the cognitive development of specialist legal expertise.

Over the next decade I brought together a team of scientists, psychologists, lawyers and consultants to create Meisterline®, an international consultancy with a singular mission: To equip law firms, in-house legal teams and corporate clients with new management tools to increase their profits and achieve more with less.

How? By enabling them for the very first time to map the expertise of their lawyers, harness the power of transformative business metrics, and radically reduce expertise-related costs for their organisations.


Dr Peter Macmillan
Founder & CEO, Meisterline®
Author of "Unlocking the Secrets of Legal Genius: Measuring Specialist Legal Expertise Through Think-Aloud Verbal Protocol Analysis"
 
One of the biggest problems in today's Trillion-dollar global legal industry, is our inability to objectively measure how expert a lawyer - not to say a law firm - really is.

It's why law firms can't accurately value their attorneys and clients struggle to understand what it is they're actually paying for. It's also why younger lawyers - as well as women, ethnic minorities and others - aren't getting the support and recognition they need to achieve their career goals.

The market for legal expertise simply isn't transparent enough for effective decision-making, and bad choices are costing lawyers and clients millions, if not billions, of dollars every year.

The Consequences
Lateral hiring decisions continue to be at the mercy of subjective opinions, gut-feel and personal biases.

Associate attrition rates as high as 25% annually have been commonplace in law firms for decades, in every jurisdiction.

Workplace diversity policies - which have never been more important - are falling frustratingly short of employee and clients expectations.
Billing realization and collection rates are under constant pressure, with so much effort put into simply maintaining them, let alone improving them.

Law firm differentiation is a perennial challenge for every partnership and senior management team, even at the most elite firms.

Client loyalty remains elusive as clients compulsively question if their current legal services providers are the best fit for their needs and budgets.
In-house legal departments search for quantitative resourcing metrics and analytics, but can't find them.

Law firms are unaware that their industry benchmarking is missing critical areas of competitive comparison.

Lawyer ranking directories get away with subjective research and editorial discretion which can never be objectively verified.

These negative effects restrict partner profits and prevent General Counsel and corporate legal procurers from getting better value for their tightening legal budgets.
Once we understood the enormity of the legal industry's transparency problem and realized that no-one was better placed than us to do something about it, we set out to create a game-changing, science-based solution.

With the help of cognitive researchers, expert coders, and a former NASA physicist - and after two years of calibration tests on lawyers from over 100 of the world's leading law firms - we finally succeeded.

It required a paradigm shift in how legal experts are assessed, and a combination of cutting-edge cognitive science and next-level data analytics. Yet it all started with one simple idea: Turn each lawyer's level of expertise into a single, objective number.

That number - which we called a lawyer's M-Score™ - is now transforming one of the world's most important professions (with accountants, architects, engineers, medical specialists and many others on our to-do list!).
What We Do
We use the science of expertise, our first-hand understanding of legal practice and the power of advanced technology to provide unprecedented value to law firms and client organisations of all sizes, across every jurisdiction and industry sector.
Since 2012, the team at Meisterline® has been refining our Expertise Mapping™ methodology and empowering law firm leaders, in-house legal departments and corporate clients to:
More confidently identify special talent and make smarter lateral hiring decisions.
Reduce associate attrition through more effective career support.
Create a more diverse, merit-based environment where people feel valued.
Improve billing realization rates and collection on client accounts.
Differentiate the best law firms in local, national and global markets.
Build lasting client loyalty through greater transparency and peace of mind.
More effectively meet the needs and aspirations of in-house legal teams.
Revolutionize how law firms benchmark themselves against market leaders.
Take full advantage of our unrivalled attorney-search capabilities.
Core Services
Our industry-standard metrics will enable you to more effectively - and more efficiently - find, develop and value exceptional professionals.
Recruitment, Retention & Professional Development
"... attrition rates are about 10 times higher in law firms than they are in well-run corporations."

American Bar Association
MeisterHire
Know your lateral candidates.
Did you verify the expertise of your last lateral hire? High quality recruits are key to building and maintaining a successful law firm. Subjective, gut-feel decisions can lead to costly mistakes. Our objective, science-based metrics are your organization's secret weapon in the war for the best legal talent.
MeisterKeep
Give your associates what they want.
Does your law firm or legal department have an internal culture no associate wants to leave? Losing legal talent in search of better training and development - the keys to a thriving culture - is expensive and damaging to your business and brand. Accurate mapping of each associate's developmental needs is the key to giving them the training, work experience and mentoring that builds their careers faster.
MeisterMaps
Find your location. Choose your direction.
Do you know if your associates are on the right track towards mastering their specialist areas of law? We can track the trajectory of each attorney, and even predict their future progress. Year by year, you can show them precisely how much they're improving and where they're headed.
MeisterPeak
Reach your career goals faster.
Are you making your associates wait longer than necessary to reach their career goals? Find their current levels of cognitive development, then focus on building the skills and capabilities that will take them to the next level.
MeisterPro
Experts aren't Masters (yet).
Are you meeting the needs and expectations of all your lawyers? If you don't understand how they're different, you'll send the wrong message to everyone. Inspire, reward and empower each of your attorneys according to their assessed levels of expertise. Give them the exclusive information and access befitting their individual capabilities.
MeisterMix
Match your best with your brightest.
When each team member understands where they fit in and what they can contribute to - or learn from - a given project or file, they will be more focused and more effective. Sharing their M-Scores™ within the team can significantly enhance this process. It also builds confidence in the organisation's commitment to giving the best talent the best opportunities.
"Losing one associate can cost a firm between [US]$200,000 and $500,000."
National Association for Law Placement, nalp.org
Diversity Metrics
"34 per cent of UK businesses plan to introduce or enhance targets to improve the diversity of their external legal advisers, and nearly a third of in-house lawyers have ditched external firms for not providing a sufficiently diverse team."

The Times
MeisterFair
Exceed stakeholder diversity expectations.
Are you falling short of your employees' and clients' workplace diversity expectations? When gender, ethnicity, sexual orientation and other irrelevant factors influence hiring and promotion decisions, employees and clients will simply leave. Objective, merit-based assessments lead to demonstrably fairer outcomes - and more motivated, diverse and effective legal teams.
MeisterBlind
Assess people for what they can do.
Is your firm assessing people based on non-relevant factors when hiring, promoting and assigning work? Do you know for sure? Our metrics reveal each individual's capabilities and potential as experts, objectively.
MeisterRise
Build a better workplace.
Management guru Peter Drucker famously said, "What gets measured gets improved." Can you improve workplace diversity without measuring progress at every level of your firm? Our highly granular data will record the impact of your policies in specific areas and firm-wide.
"When clients cannot easily perceive value, they default to price."
James Bliwas, Professional Services Marketing LLC
Business Efficiency & Client Loyalty
"CLOs are becoming more sophisticated about which matters to outsource and which to manage internally, and at pursuing greater efficiency and cost control."

Altman Weil, 2018 Chief Legal Officer Survery
MeisterBill
Write-off less billable time.
Can you afford to keep writing-off billable time at client insistence - or simply out of habit? Your best clients will resist paying for low quality service, but will pay more when efficiency and expertise can be clearly demonstrated. Defensible billing begins with detailed project specifications and by assigning the right lawyers to every task according to their objectively assessed expertise.
MeisterFans
Create client evangelists.
Do clients really view your firm differently from your competitors? The more transparent a law firm is when assigning lawyers to projects, tracking their work and showing their value, the greater peace of mind their clients feel. This capacity for openness differentiates firms and makes clients want to stay, with their loyalty attracting even more clients - some of whom could already be using M-Scores™ across their in-house legal teams.
MeisterGap
Embed experts in clients' legal teams.
Are you helping your clients assess their own in-house experts - and then identify for them the right lawyers from your firm to fill the gaps? General Counsel are under increasing pressure to do more with less. They have internal experts whom they want to utilise and develop, alongside their external counterparts. Through MeisterGap™ Analysis, they can save money and still get great results, all while investing in the future of their in-house talent.
MeisterBuy
Generate quantitative metrics for legal procurers.
Do your clients have all the numerical data they need to make optimal buying decisions? Quantitative metrics are the lifeblood of every successful corporation. In-house legal teams and legal procurers have to report their hiring decisions in the language of C-suite decision makers: Hard numbers. Legal spend decisions based solely on gut feel, personal relationships and subjective opinion are no longer valid.
MeisterBar
Agree expertise thresholds upfront.
Are your clients paying to train inexperienced lawyers? Or do they feel they are, even if they're not? Pro-active law firms and efficiency-focused clients can now agree a threshold level of specialist expertise - as measured by our objective M-Score™ - below which a lawyer's time won't be billed or will only be billed at a discount. It gives all sides unprecedented certainty during the project scoping process and also at billing time.
MeisterRank
You have more experts than you know.
Why be limited by how many of your lawyers are ranked in traditional legal directories? Align your experts with their listed peers using our M-Scores™ to reveal how many experts you really have - and precisely how good they are. We use standard practice-area descriptions to enable direct comparisons. Make the most of the cost of your directory submissions and massively expand your expertise profile.
Premium Services
MeisterSearch
Find any level of expert, anywhere.
An M-Score™ is independent and objective verification of a lawyer's expertise in a given area of law. You can use it to connect the right attorneys with law firms and clients across organisations, platforms and jurisdictions. As powerful for local and international recruitment as they are for project-specific team building. We have a growing database of assessed lawyers all precisely indexed to your needs.
MeisterSpy
Benchmark your legal talent.
Does your Corporate/M&A department have a better mix of experts than your competitors? How about comparing your firm with those law firms the next level up? You may be surprised to discover your firm's strengths and weaknesses. But you need objective data to see the full picture. The same data your competitors (and clients) are searching for.
MeisterMax
Plug-in to the power of our experts.
Are you making the most of our qualitative assessments and quantitative analytics? We've been world pioneers in measuring and developing legal expertise since 2012 (we literally wrote the book on it). We know what best practice looks like and how other organisations are using our systems to get results. We can help you maximize the value of your data and make your business more profitable.
MeisterPlan
Develop your firm's expertise strategy.
Is your law firm or company truly expertise-focused? Does it direct its resources effectively towards building teams that excel at high-value, non-routine legal work, ensuring longevity in an era of commoditization and rapidly advancing legal technology?
MeisterDeep
Dive to the next level.
Are you satisfied with information commonly available? There is always more to learn. Discover data that will give you a deeper understanding of your firm, your lawyers and your clients, as well as of those critical areas where you can be more successful.
MeisterWrite
Get answers to your questions.
Do you know everything you need to know about your lawyers? Do you have a reliable method for finding out what they think and why? We can adapt our Meisterline® Expertise Survey™ to satisfy your firm's specific needs and interests.
We're Listening
"The idea behind the Meisterline® score is to enable law firms and clients to make more informed choices as to how they identify and manage legal expertise. ... Not just some flaky, easily gameable scale, there's some serious science behind the index."
Lloyd Pearson
Legal Directories Consultant
Pearson Communications
"If a bright lawyer is working ... with very, very low costs but still has got an excellent brain and a lot of expertise, that's really valuable. The big challenge ... is to make themselves known. How do they put themselves in front of me so that I can see them."
Rosemary Martin
Group General Counsel
Vodafone
"Meisterline® is a fascinating new development that may get us the closest we have ever been for a law firm partner to be able to say with empirical rigour and justification, 'I am more expensive than the alternatives and there is good reason for that ..."
Richard Burcher
Law Firm Pricing Expert
Managing Director, Validatum
"We think we're selling expertise, experience, and judgment … Clients don't want lots of lawyers on their matter if we can effectively handle it with leaner staffing. And they don't want to be paying for the training of younger lawyers who have less experience."
Daniel Neff
Co-Chairman & Partner
Wachtell, Lipton, Rosen & Katz
"Dr Peter Macmillan is the Founder & CEO of Meisterline Analytics, developer of the Meisterline Index™, a unique, science-based lawyer rating service that uses cognitive analysis to measure the expertise of legal specialists. He is one of our 30 people to watch in the business of law in Asia in 2017. "
John Grimley
Publisher & Editor
Asia Law Portal
"... the need is going to increase as time goes on because the legal profession is getting more and more competitive and lawyers are going to take the Meisterline® assessment so that they can show their level of expertise and become more sought after as lawyers."
Pamela DeNeuve
Expert Coach to Women Lawyers
Peak Performance Strategist
"The Meisterline Index™ allows lawyers and others to measure the expertise of legal specialists in ways that were not previously possible. The science behind Meisterline® uses cognitive modelling based on proprietary algorithms which can quantify meaningful metrics of expertise."
Sharma Seemantani
Legal Counsel
Asia-Pacific Broadcasting Union
"You're not trying to replace existing directories, but rather are complementary to them by covering something they don't currently cover. I think that makes a lot of sense. Meisterline's® rigorous cognitive assessments fill a gap in existing legal directory services."
Gene Turner
Founder & Managing Director
LawHawk
"A significant contribution to our understanding of the lawyering process, and in particular the thinking skills associated with lawyering, at various levels of expertise. It offers new knowledge through empirical research on the way we teach continuing professional legal education."
Dr Dorothy Evensen
Professor of Education
Penn State University
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Our Leadership Team
Below are brief introductions to the exceptional individuals who make Meisterline the global phenomenon it is today.
Dr Peter Macmillan
Founder & CEO
A former legal specialist turned cognitive scientist, Peter is one of the world's leading authorities on the development of legal expertise. His pioneering research and leadership set our direction.
Pauline Hamilton
Senior Consultant
A quality control expert in world-class laboratories, Pauline applies her scientific mind-set to our assessment procedures. She has a keen interest in best practice and in bringing real transparency to the professions.
Dr Alexander Fox
Director of Research & Innovation
A Harley Street practitioner and champion of professionals at all levels of expertise, Alex has a talent for encouraging exceptional individuals. He leads our MeisterLab™ team with rigour and an insatiable curiosity.
Jody Ciorciari
General Counsel
Jody is a highly experienced lawyer with a deep understanding of legal expertise as both a client and a practising attorney. Relied on by large corporates for no-nonsense solutions, she lives the values of legal mastery.
Meisterline Analytics
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London EC4A 1BL
United Kingdom

Contact us
[email protected]

Meisterline Limited, Meisterline Analytics Limited and Meisterline Analytics Pty Ltd (Meisterline®) make no representation or endorsement of the quality of and services supplied by any lawyer or law firm. In no event will Meisterline®, their directors, or their officers, be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of data, or profits, whether in action of contract, negligence or other tort action, arising out of or in connection with the use of or reliance on Meisterline® assessments, M-Scores™ or this website and its contents. Meisterline® assessments and M-Scores™ are not definitive statements of any particular lawyer's skills, abilities or cognitive performance.

Meisterline®, M-Score™, M-Scores™, MeisterCurve™, MeisterHill™, MeisterMeter™, MeisterHire™, MeisterKeep™, MeisterMaps™, MeisterPeak™, MeisterPro™, MeisterMix™, MeisterFair™, MeisterBlind™, MeisterRise™, MeisterBill™, MeisterFans™, MeisterGap™, MeisterBuy™, MeisterRank™, MeisterSearch™, MeisterSpy™, MeisterLab™, MeisterBar™, MeisterMax™, MeisterPlan™, MeisterDeep™ and MeisterWrite™ are trademarks of Meisterline Analytics Pty Ltd.

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